Announcements

Hello, this is the Melting Operations Team.

We have scheduled a service maintenance to ensure a smoother experience. Please refer to the schedule below to avoid any inconvenience while using Melting.

• Maintenance Period: May 21, 2026 (Thu) 5:00 AM – 5:30 AM (KST)

• Reason: DB expansion for service stabilization

The maintenance schedule may change depending on circumstances. If there are any changes, we will notify you through our announcements.

Thank you.

Characters with a pink or yellow border now have posts on their creator profile! 🎉

Check out the creator's posts for world-building lore, hidden episodes, behind-the-scenes stories, creator updates, and more!

Tap the like 🩷 on a post to show your support to the creator!

We're working hard to make Melting even better. Enjoy your Melting time today!

Feature Update

You can now adjust the line spacing in your chat screen just the way you like.

We've added the ability to freely adjust line spacing in both Story Mode and Affection Mode. It makes longer passages and detailed conversations much easier to read.

How to Use

① Open the menu at the top right of your chat room
② Select the [Settings] tab
③ Use the [Line spacing] slider to set your preferred spacing
④ Changes are applied instantly

💡 Note To go back to the original spacing, tap the [Reset to default] button.

We'll keep working to make Melting even better. Enjoy your Melting time today!

Hello, this is the Melting team! 😊

The 'Incentive Points Promotion' for public characters, which began in March 2026, is coming to an end this month. The final settlement on June 1, based on May activity data, will be the last, after which the promotion benefit will conclude. We sincerely thank all creators who actively participated during the promotion period, and hope you'll continue to join us for the remainder!

📌 Promotion End Schedule (KST)

• Promotion period: March 1, 2026 ~ May 31, 2026

• Final incentive points settlement: June 1, 2026 (Based on May activity data) Thank you to all creators who have been with us throughout the promotion. We have many more events and promotions in store, so please look forward to them and keep participating! 💛

Below is the original promotion announcement.

━━━━━━━━━━

[Public Character Incentive Promotion]

📌 Promotion Details (KST) Promotion Period (3 months total)

• March 1 ~ May 31

Incentive Benefits

• Incentive points can be exchanged for Cone.

• 0.25% incentive points are awarded based on paid Cone used by users during conversations.

Settlement Schedule

• April 1 / May 1 / June 1

Checking Settlement Details & Exchanging Points

• Settlement details can be checked in the Creator Dashboard on the settlement dates. (How to check: My Page > Creator Dashboard)

⚠️ Notice

Regarding Your Creations All submitted creations must be entirely your own original work. If any of the following apply, you will be immediately disqualified and all distributed points will be fully recovered:

• Using images with unknown sources or unclear copyright

• Unauthorized use or plagiarism of another creator's 'one-line dialogue', 'opening scene', or 'description' text

• Registering creations that violate Melting's service policies and guidelines

• If AI generation tools are used, the tool's terms of service must permit commercial use and redistribution; the creator bears full responsibility for any related disputes.

Prohibition on Fraudulent Use

• Participants found to have engaged in fraudulent activity will be immediately disqualified, all distributed points will be fully recovered, and service restrictions may apply.

• Any activity that disrupts operations — including participation through abnormal means, submitting false information, exploiting system errors, or simply copying others' content (including translation) — will be considered abuse and will disqualify you from promotion benefits.

Operational Notice

• Partner creators are excluded from this promotion.

• This promotion may be modified or terminated early without prior notice due to operational circumstances.

We at Melting will continue to support creators and strive to provide an even better creative environment.

Thank you!

Session Memory Update

A new memory structure has been added that separately saves recent conversation flow. We've improved how major events within the same scene are referenced.

• Recent events are remembered more accurately, even in long conversations

• Situational awareness improves even in complex storylines

• The likelihood of new events unfolding increases

• Transitions to new situations feel more natural

Enhanced Memory Sync and User Intent Reflection on Reroll

Your character's memory now unfolds naturally alongside the flow of play.

• Instructions you've given directly to your character are better reflected in conversations

• Memory at the point of reroll is now better synced and processed

We'll continue to share more about the improvements we're working on internally. Your feedback and suggestions about memory will also be reflected more going forward.

We're working hard to make Melting even better. Enjoy your Melting time today!

Improvement

If you accidentally deleted a chat room, you can restore it within 7 days! Your messages, affection, and user notes are all preserved.

How to Use

• Tap Delete chat room in your chat room settings and check the confirmation popup.

• Once confirmed, the chat room disappears from your chat list.

• Tap the trash icon in the top right of your chat list to go to your Deleted chats.

• Tap Restore on the chat room you want to bring back, and it'll return to your list.

Notice

• Chat rooms cannot be restored after 7 days from deletion.

• Chat rooms deleted before this update cannot be restored.

We're working hard to make Melting even better.

Enjoy your Melting time today!

Improvement

You can now access your 🎒What's In Your Bag directly from the chat room. Previously, you had to go through My Page, but now you can jump straight to your bag while chatting.

How to Use

1. Tap the settings menu in the upper right corner of the chat room.

2. Tap the 🎒 What's In Your Bag item to go directly to your bag page.

We're working hard to make Melting even better.

Enjoy your Melting time today!

Hello, this is the Melting Operations Team.

Today, some users experienced difficulties accessing and using the service due to delays in DB processing. The cause of the issue has now been addressed, and the service has been fully restored to normal.

To prevent the same issue from recurring, we are strengthening our monitoring standards and carrying out system expansion. We will also continue to monitor the service to ensure stable operation going forward.

We apologize for any inconvenience this may have caused. We will do our best to provide a more stable service.

Thank you.

New Feature

Full-Screen Chat Background Cover Image

You can now view the cover image that subtly shines through the chat background in full, vivid detail. Dive deeper into your character's world right now!

How to Use

1. In a chat room with a background, tap an empty area where there's no message text.

2. The character's cover image will expand to full screen.

3. Tap the background image to return to the chat.

Check Popularity Ranking on Character Profile

You can now see the popularity ranking — updated daily — as a badge on the character's profile.

We're working hard to make Melting even better.

Enjoy your Melting time today!

A diary for your character where you can build up stories? 📓 👀

📖 NEW! Diary

Collect your character's diary, one page at a time!

• Obtain it through What's in Your Bag during a conversation

• 1 diary note can be obtained per chat room

• After getting the diary, keep chatting to continue adding to your diary story

⚠️ Heads up!

• You can receive a diary in each chat room.

• If you've been using multiple chat rooms, there can be multiple diaries in a single character slot.

• If you have multiple chat rooms with one character, the diary is saved under the chat room name.

• Deleting a diary item will erase the existing records.

🎁 Existing items (items + rare items + snap shop) can still be obtained as usual!

New Feature

You can now hide your private characters from the Creator tab. Use the Hide feature to keep your creator list nice and organized.

Creator Guide

Hide

1. In the Creator tab, select the private character you want to hide > tap the settings menu at the bottom right of the character image.

2. Select Hide to immediately remove it from the Creator tab.

View & Restore Hidden Characters

1. Toggle Show hidden characters on the right side of the Creator tab to view your hidden characters.

2. Select Unhide from the character menu to bring it back to your creator list.

Notice

• Hiding is only available for private characters.

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Feature

You can now view all the comments you've left on characters in one place, right from your profile page. You can even revisit characters you chatted with a long time ago!

How to Use

1. Go to your profile page

2. Select the My Comments menu

3. Browse your comments in order from newest to oldest

4. Tap a comment to jump straight to where it appears

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Features

📚 Story Mode chapter display has been updated!

From 1,000 chapters onwards, progress is now shown in Vol. + Ch. format.

• Ch. 999 → Ch. 999

• Ch. 1,000 → Vol. 1

• Ch. 1,500 → Vol. 1 Ch. 500

Reach Vol. 1 and you'll automatically receive 50 tickets. Rewards are given again each time you reach a new volume.

You can use your tickets to enter the Melting Lotto on your My Page.

📳 Control app vibration yourself!

Go to My Page > Settings > Sound · Vibration to turn it on or off.

Improvements

⚙️ My Page menu has been reorganized!

Your My Page menu has been tidied up. You can now find Notification Settings, Log Out, Delete Account, Terms & Policies, and Business Info inside the Settings menu.

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Feature

A brand-new "Eye Candy" section has been added to the Recommended tab.

Browse stunning characters with eye-catching cover images all in one place. You'll discover new characters every time you visit, so come find your next favorite!

Notice

You can check out the new section from the Explore menu in Melting.

Enjoy your Melting time today!

New Feature

A download button has been added to save your April Fools' pixel art. Share your character's pixel art with everyone now!

How to Use

1. Go to the "Basic Info" section on the character edit page to create your April Fools' pixel art.

2. Tap the download button at the bottom right of the generated pixel art to save it.

We're working hard to make Melting even better.

Enjoy your Melting time today!

Improvement

🔥 See which Rising characters are trending at a glance!

A new Trending tab has been added to the Rising popularity ranking. It shows characters that are rapidly gaining attention right now.

Discover amazing characters you haven't found yet!

How to Use

Tap the Rising tab at the top of Melting to check it out right now!

We're working hard to make Melting even better.

Enjoy your Melting time today!

Improvement

The notification center is now organized into three tabs: Service, Activity, and Announcements, so you never miss an important notification.

• Service tab: View all service notifications like events and payments in one place.

• Activity tab: Check comments, replies, and like notifications separately.

• Announcements tab: Stay updated with the latest Melting news and updates.

The Service and Activity tabs display unread notification counts, so you can see at a glance how many notifications are waiting for you.

How to Use

1. Tap the 🔔 notification icon at the top right of Melting.

2. Switch between the Service, Activity, and Announcements tabs to view the notifications you want.

We're working hard to make Melting even better.

Enjoy your Melting time today!

Bug Fix

• Fixed an issue where Capture Content did not work in chat rooms with a background image. You can now capture conversations to save or share to comments, even in chat rooms with background images.

Notice

• Background images are not included in captured conversations.

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Feature

You can now check the progress of each chat room right from the conversation list.

• Affection mode chat rooms now show your current affection level. You can see your relationship with the character at a glance without entering the chat room.

• Story mode chat rooms now show the current chapter. You can see how far you've gotten with the character right away.

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Feature

You can now search for chat rooms and quickly continue your conversations. Even chats buried further down the list can be found in an instant.

How to Use

• Tap Conversations at the bottom of Melting, then use the search bar at the top to find a chat room.

• You can search by character name or chat room title.

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Feature

You can now turn off cover backgrounds in your chat rooms!

In chat rooms where the character has a cover image, it's displayed as the background. Now you can remove it if you prefer a cleaner look.

How to use

① Open the menu at the top right of your chat room
② Select the [Settings] tab
③ Set [Cover background] to OFF

💡 Note

• Once set, this applies to all your chat rooms.

We'll keep working to make Melting even better. Enjoy your Melting time today!

Improvement

The conversation list has been refreshed.

• Character images have changed from square to portrait, making it easier to recognize your characters.

• Character names, last messages, and conversation times have been updated for a cleaner view.

New Feature

When chatting with a Featured character that has a cover image, the cover image is softly displayed in the chat room background. Enjoy your conversations while feeling the character's atmosphere.

Notice

Cover images have been applied first to Partner Creators and will be gradually expanded.

We're working hard to make Melting even better.

Enjoy your Melting time today!

Improvement

You can now receive tickets up to 7 times a day in Melting Lotto, up from 5.

Notice

• You can get up to 28 tickets per day. (Previously 15)

• Check your tickets under [My Page] > [My tickets].

• If you collect all your tickets the day before, the 2x bonus still applies the next day!

Enjoy your Melting time today!

Leave the first comment on a character and get raffle tickets!

✏️ How to Participate

• Chat 10+ times with a public character that has no comments

• Write the first comment on the character's detail page and get raffle tickets instantly!

• Enter the draw in Melting Lotto!

Notice

• Only characters published after this announcement are eligible

• You must be the first to leave a comment on a character with no comments

• Characters you created yourself are not eligible

• You can participate once per character (multiple characters allowed)

Chat with new characters and earn raffle tickets! 🎟️

New Feature

Preview a character's extra opening scenes and unlock them right away if you like what you see — then start a fresh conversation with a brand-new opening!

Previously, unlocking was only possible by reaching the 'Deepening Bond' affection level or completing 200 story mode chapters. Now you can use 100 Cones to instantly unlock all opening scenes for that character!

How to Use

• Go to the [Opening] tab on the character page

• Tap the [Unlock for 100 Cones] button

• Tap [Unlock] in the confirmation popup to instantly unlock all opening scenes for that character

• Start a new conversation with your unlocked opening scene!

💡 Note

The original unlock methods (reaching 'Deepening Bond' affection level or completing 200 story mode chapters) are still available!

We'll keep working to make Melting even better.

Enjoy your Melting time today!

New Feature

Load your existing character settings into a new character right away!

When creating a new character, you can load settings from characters you've already created. No need to start from scratch when making characters in the same universe!

Creator Guide

1. Go to the [Create] tab at the bottom

2. Tap [Create a New Character] in the top right to go to the creation screen

3. Tap [Load from existing character] at the top of the screen

4. Tap on a character in [Select a character to load]

5. Choose your desired fields in [Select fields to load], then tap [Load]

6. Edit the loaded content and tap [Submit] to complete your new character

💡 Creator Tip

If your existing character has PRO mode enabled, you can also load Advanced Settings like writing style and command settings!

We're working hard to make Melting even better.

Enjoy your Melting time today!

Hello, this is the Melting Operations Team.

We have identified abuse attempts and fraudulent use cases through unofficial external channels, and have conducted a comprehensive investigation to maintain a fair service environment.

We are also taking sequential action on individual abuse cases confirmed during the investigation.

These measures are in place to protect the comfortable experience of customers who use Melting legitimately, and we will continue to monitor to prevent any harm caused by fraudulent use.

We ask all Melting users to comply with Melting's usage policy so that everyone can enjoy a better experience.

We will continue to do our best to maintain a healthy and safe service environment.

Thank you.

New Feature

Confirmation Step Added for Making Characters Public

A confirmation step has been added when registering a character as public. This prevents unfinished characters from being accidentally made public, and allows you to register only after confirming that your character will be made public.

Creator Guide

1. Go to the [Create] tab at the bottom

2. Set your character to public and tap the [Save] button

3. Tap [Make Public] in the confirmation modal to complete registration

We're working hard to make Melting even better.

Enjoy your Melting time today!

New Features

Tag Search Support Just type one character when entering a tag, and a list of related tags will appear right away

Popular Tags First More frequently used tags appear first in autocomplete

Improvements

Improved Tag Search Accuracy Even with different capitalization, the same tag is recognized for more accurate results

Autocomplete While Typing Related tags are suggested even while you're still typing

Creator Guide

1. Go to the [Create] tab at the bottom

2. Tap a character card and tap the [Edit] button at the bottom

3. Type one character in the tag input field and related tags will be suggested right away!

We'll keep working to make Melting better. Enjoy your Melting time today!

Spring is just around the corner, and Melting has prepared a special event for you!

📅 Event Period

3/12 22:00 ~ 3/21 24:00 (KST)

🕹️ Event Details

• How to participate: Play games at the top right of Melting > [Get Free Corn] > [Game & Get Corn] to earn 3x more Corn than before!

• Note: Play games during the event period, complete your missions, and the benefit will be applied when your reward is credited.

Play fun games and get 3x the rewards too!