We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now use Behind Mode even in Affection Mode conversations!
If you want to chat about something off-topic without breaking the flow, [Behind Mode] lets you exchange side messages within the same conversation context — without interrupting the main story.
Feel free to say anything in Behind Mode that you'd rather not save to the conversation! No need to create a branch or use "Return to this point" — just use it whenever you want. (e.g. great for running commands like !community without leaving a trace in the main chat flow.)
① Tap the [Behind Mode] button on the right side of the chat input to turn it ON.
② Type freely — say whatever you'd like.
③ Turn Behind Mode OFF to seamlessly return to the main conversation flow.
We're working hard to make Melting even better.
Enjoy your Melting time today!
Want to have a quick side conversation without breaking your story flow?
Turn on [Behind Mode] to exchange free-form side messages within the context of your current conversation — without disrupting the original flow.
In Behind Mode, feel free to say anything you don't want saved to the conversation! You can use it without creating a branch or using "Return to this point."
(ex: Great for running commands like !community without leaving a trace in your main conversation.)
① Tap the [Behind Mode] button on the right side of the chat input to turn it ON.
② Type whatever you'd like — this won't be added to your main conversation.
③ In Behind Mode, only the most recent reply is shown on screen.
④ Deactivating Behind Mode returns you smoothly to your original conversation flow.
We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now pick your favorite lines from a chat, turn them into an image, and either save them or share them in the character's comment section!
When you drag the line you want to share during a conversation, a [Share] button will appear. On mobile, you can long-press the line and adjust the selection range.
On the share screen, you can customize your own card by choosing [Background], [Background Color], [Snapshot], [Text Color], and [Text Size].
Tap the card image once to switch the text position between top and bottom. When you're done, you can [Save] the image or [Share as Comment].
In the chatroom, select the line you want to share (on mobile, long-press to adjust the range).
Tap the [Share] button that appears to move to the card editing screen.
Customize your card by choosing [Background], [Background Color], [Snapshot], [Text Color], and [Text Size].
Tap the card image to adjust the text position (top/bottom).
Export your finished image with [Save] or [Share as Comment].
Shared images are generated in a 1:1 ratio.
If you have any snapshots received from [What's in Your Bag] with that character, you can use them as the background for your shared image. When you select a snapshot, the text will be placed at the bottom by default.
We'll keep working hard to make Melting even better. Have a great Melting time today!
We've updated the Melting Popular and Rising Rankings so you can discover even more characters! You'll now be able to explore characters all the way up to 50th place.
The Melting Popular · Rising Rankings will be updated starting June 3rd (KST).
You can check it via the Melting Popular Rankings in Explore menu > Recommended tab.
You can check it via the Rising Popular Rankings in Explore menu > Rising tab.
We're working hard to make Melting even better.
Enjoy your Melting time today!
The new art style snapshots capture your moments with characters in a smoother, more refined illustration style — feel their unique atmosphere more vividly than ever!
📅 Event Period
June 2 (Tue) ~ June 15 (Mon) 11:59 PM (KST)
📌 Please Note!
During the event period, new art style snapshots will appear randomly alongside the existing art style in What's in Your Bag Season 2 items.
Find your new art style snapshot now!
Hello, this is the Melting Operations Team.
The service access issue that occurred for about 40 minutes today has now been fully resolved, and you can use the service normally.
Issue time: 2026. 05. 30. 07:30 ~ 08:10 (KST)
Issue details: Unable to access the service and delays in some features
Cause: Network failure
We apologize for the inconvenience this may have caused and ask for your understanding. We will do our best to provide a stable service environment so you can continue enjoying your conversations.
Thank you.
You can now manage your activity profile and conversation profile separately!
Your activity profile — shown to others in character comments, creative activities, and more — and your conversation profile — used when chatting with characters — can now be managed independently.
To change the user profile in an existing chat room, update the default profile in Multi-profile.
Your activity profile can be managed in My Page > My Info.
Your conversation profile can be managed in My Page > Multi-profile.
We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now log in to Melting with your Apple account on Safari and Chrome web browsers.
Log in now on the web and start enjoying Melting.
Enjoy your Melting time today! Thank you.
Hello, this is the Melting Operations Team.
First and foremost, we sincerely apologize for the extended service disruption caused by an unexpected technical issue during our database migration. We are pleased to inform you that all recovery work and stability testing have been completed, and the service has been fully restored.
In the interest of transparency and to rebuild your trust in our service, we would like to share the details of the incident and our response.
Cause of the Incident Today's maintenance was a database environment migration aimed at improving service performance and strengthening our incident response capabilities. Despite multiple rounds of internal testing prior to the migration, an unexpected system crash was discovered immediately after switching to the new environment — one that only occurred when large-scale data processing coincided with specific search conditions.
This was an exceptional situation that could not be reproduced in the pre-maintenance test environment. However, with data safety and zero data loss as our absolute top priority, resolving the root cause required additional time, which led to the extended recovery delay.
Service Restoration Confirmed We have confirmed that all features are functioning normally in the new database environment, and have verified that all user data has been safely preserved without any loss.
Incident period: Thursday, May 21, 2026, 08:00 – 11:33 (KST)
Through this infrastructure migration, Melting has established a more robust and faster service foundation.
However, as the service operator, we feel a deep sense of responsibility for exceeding the planned maintenance window and causing prolonged inconvenience to our users. We will thoroughly review our operational processes to ensure this does not happen again, and we are committed to earning back your trust through a more stable service.
Thank you.
Melting Operations Team
Hello, this is the Melting Operations Team.
We are writing to update you on the current situation and the steps we are taking, as the service maintenance that began at 5:00 AM today has been delayed beyond the scheduled time, and some features were temporarily unavailable during the process.
This maintenance was a migration project aimed at fundamentally improving our core database (DB) infrastructure. We prepared thoroughly with multiple rehearsals and internal tests to minimize any unexpected variables. However, after switching to the new environment, we encountered exceptional instability that only emerged when combined with actual user behavior patterns and live traffic.
These issues have been identified as edge cases that are difficult to reproduce in standard pre-maintenance testing environments. We are currently working closely and in real time with our database partner to resolve the root cause.
Service is currently accessible, but you may experience intermittent instability in some features. The Operations Team is taking all necessary measures swiftly, with full service restoration and data protection as our top priorities.
We sincerely apologize for the extended inconvenience caused by the delay beyond the planned maintenance window. We will provide timely updates through further notices as the situation develops, and we will do our utmost until complete stability is restored. We appreciate your understanding and patience.
Thank you. Melting Operations Team
Hello, this is the Melting Operations Team.
We have scheduled a service maintenance to ensure a smoother experience. Please refer to the schedule below to avoid any inconvenience while using Melting.
Maintenance Period: May 21, 2026 (Thu) 5:00 AM – 5:30 AM (KST)
Reason: DB expansion for service stabilization
The maintenance schedule may change depending on circumstances. If there are any changes, we will notify you through our announcements.
Thank you.
Characters with a pink or yellow border now have posts on their creator profile! 🎉
Check out the creator's posts for world-building lore, hidden episodes, behind-the-scenes stories, creator updates, and more!
Tap the like 🩷 on a post to show your support to the creator!
We're working hard to make Melting even better. Enjoy your Melting time today!
You can now adjust the line spacing in your chat screen just the way you like.
We've added the ability to freely adjust line spacing in both Story Mode and Affection Mode. It makes longer passages and detailed conversations much easier to read.
① Open the menu at the top right of your chat room
② Select the [Settings] tab
③ Use the [Line spacing] slider to set your preferred spacing
④ Changes are applied instantly
💡 Note To go back to the original spacing, tap the [Reset to default] button.
We'll keep working to make Melting even better. Enjoy your Melting time today!
Hello, this is the Melting team! 😊
The 'Incentive Points Promotion' for public characters, which began in March 2026, is coming to an end this month. The final settlement on June 1, based on May activity data, will be the last, after which the promotion benefit will conclude. We sincerely thank all creators who actively participated during the promotion period, and hope you'll continue to join us for the remainder!
📌 Promotion End Schedule (KST)
Promotion period: March 1, 2026 ~ May 31, 2026
Final incentive points settlement: June 1, 2026 (Based on May activity data) Thank you to all creators who have been with us throughout the promotion. We have many more events and promotions in store, so please look forward to them and keep participating! 💛
Below is the original promotion announcement.
━━━━━━━━━━
[Public Character Incentive Promotion]
📌 Promotion Details (KST) Promotion Period (3 months total)
March 1 ~ May 31
Incentive Benefits
Incentive points can be exchanged for Cone.
0.25% incentive points are awarded based on paid Cone used by users during conversations.
Settlement Schedule
April 1 / May 1 / June 1
Checking Settlement Details & Exchanging Points
Settlement details can be checked in the Creator Dashboard on the settlement dates. (How to check: My Page > Creator Dashboard)
⚠️ Notice
Regarding Your Creations All submitted creations must be entirely your own original work. If any of the following apply, you will be immediately disqualified and all distributed points will be fully recovered:
Using images with unknown sources or unclear copyright
Unauthorized use or plagiarism of another creator's 'one-line dialogue', 'opening scene', or 'description' text
Registering creations that violate Melting's service policies and guidelines
If AI generation tools are used, the tool's terms of service must permit commercial use and redistribution; the creator bears full responsibility for any related disputes.
Prohibition on Fraudulent Use
Participants found to have engaged in fraudulent activity will be immediately disqualified, all distributed points will be fully recovered, and service restrictions may apply.
Any activity that disrupts operations — including participation through abnormal means, submitting false information, exploiting system errors, or simply copying others' content (including translation) — will be considered abuse and will disqualify you from promotion benefits.
Operational Notice
Partner creators are excluded from this promotion.
This promotion may be modified or terminated early without prior notice due to operational circumstances.
We at Melting will continue to support creators and strive to provide an even better creative environment.
Thank you!
A new memory structure has been added that separately saves recent conversation flow. We've improved how major events within the same scene are referenced.
Recent events are remembered more accurately, even in long conversations
Situational awareness improves even in complex storylines
The likelihood of new events unfolding increases
Transitions to new situations feel more natural
Your character's memory now unfolds naturally alongside the flow of play.
Instructions you've given directly to your character are better reflected in conversations
Memory at the point of reroll is now better synced and processed
We'll continue to share more about the improvements we're working on internally. Your feedback and suggestions about memory will also be reflected more going forward.
We're working hard to make Melting even better. Enjoy your Melting time today!
If you accidentally deleted a chat room, you can restore it within 7 days! Your messages, affection, and user notes are all preserved.
Tap Delete chat room in your chat room settings and check the confirmation popup.
Once confirmed, the chat room disappears from your chat list.
Tap the trash icon in the top right of your chat list to go to your Deleted chats.
Tap Restore on the chat room you want to bring back, and it'll return to your list.
Chat rooms cannot be restored after 7 days from deletion.
Chat rooms deleted before this update cannot be restored.
We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now access your 🎒What's In Your Bag directly from the chat room. Previously, you had to go through My Page, but now you can jump straight to your bag while chatting.
Tap the settings menu in the upper right corner of the chat room.
Tap the 🎒 What's In Your Bag item to go directly to your bag page.
We're working hard to make Melting even better.
Enjoy your Melting time today!
Hello, this is the Melting Operations Team.
Today, some users experienced difficulties accessing and using the service due to delays in DB processing. The cause of the issue has now been addressed, and the service has been fully restored to normal.
To prevent the same issue from recurring, we are strengthening our monitoring standards and carrying out system expansion. We will also continue to monitor the service to ensure stable operation going forward.
We apologize for any inconvenience this may have caused. We will do our best to provide a more stable service.
Thank you.
You can now view the cover image that subtly shines through the chat background in full, vivid detail. Dive deeper into your character's world right now!
How to Use
In a chat room with a background, tap an empty area where there's no message text.
The character's cover image will expand to full screen.
Tap the background image to return to the chat.
You can now see the popularity ranking — updated daily — as a badge on the character's profile.
We're working hard to make Melting even better.
Enjoy your Melting time today!
A diary for your character where you can build up stories? 📓 👀
Collect your character's diary, one page at a time!
Obtain it through What's in Your Bag during a conversation
1 diary note can be obtained per chat room
After getting the diary, keep chatting to continue adding to your diary story
You can receive a diary in each chat room.
If you've been using multiple chat rooms, there can be multiple diaries in a single character slot.
If you have multiple chat rooms with one character, the diary is saved under the chat room name.
Deleting a diary item will erase the existing records.
🎁 Existing items (items + rare items + snap shop) can still be obtained as usual!
You can now hide your private characters from the Creator tab. Use the Hide feature to keep your creator list nice and organized.
Hide
In the Creator tab, select the private character you want to hide > tap the settings menu at the bottom right of the character image.
Select Hide to immediately remove it from the Creator tab.
View & Restore Hidden Characters
Toggle Show hidden characters on the right side of the Creator tab to view your hidden characters.
Select Unhide from the character menu to bring it back to your creator list.
Hiding is only available for private characters.
We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now view all the comments you've left on characters in one place, right from your profile page. You can even revisit characters you chatted with a long time ago!
Go to your profile page
Select the My Comments menu
Browse your comments in order from newest to oldest
Tap a comment to jump straight to where it appears
We're working hard to make Melting even better.
Enjoy your Melting time today!
From 1,000 chapters onwards, progress is now shown in Vol. + Ch. format.
Ch. 999 → Ch. 999
Ch. 1,000 → Vol. 1
Ch. 1,500 → Vol. 1 Ch. 500
Reach Vol. 1 and you'll automatically receive 50 tickets. Rewards are given again each time you reach a new volume.
You can use your tickets to enter the Melting Lotto on your My Page.
Go to My Page > Settings > Sound · Vibration to turn it on or off.
Your My Page menu has been tidied up. You can now find Notification Settings, Log Out, Delete Account, Terms & Policies, and Business Info inside the Settings menu.
We're working hard to make Melting even better.
Enjoy your Melting time today!
A brand-new "Eye Candy" section has been added to the Recommended tab.
Browse stunning characters with eye-catching cover images all in one place. You'll discover new characters every time you visit, so come find your next favorite!
You can check out the new section from the Explore menu in Melting.
Enjoy your Melting time today!
A download button has been added to save your April Fools' pixel art. Share your character's pixel art with everyone now!
Go to the "Basic Info" section on the character edit page to create your April Fools' pixel art.
Tap the download button at the bottom right of the generated pixel art to save it.
We're working hard to make Melting even better.
Enjoy your Melting time today!
A new Trending tab has been added to the Rising popularity ranking. It shows characters that are rapidly gaining attention right now.
Discover amazing characters you haven't found yet!
Tap the Rising tab at the top of Melting to check it out right now!
We're working hard to make Melting even better.
Enjoy your Melting time today!
The notification center is now organized into three tabs: Service, Activity, and Announcements, so you never miss an important notification.
Service tab: View all service notifications like events and payments in one place.
Activity tab: Check comments, replies, and like notifications separately.
Announcements tab: Stay updated with the latest Melting news and updates.
The Service and Activity tabs display unread notification counts, so you can see at a glance how many notifications are waiting for you.
Tap the 🔔 notification icon at the top right of Melting.
Switch between the Service, Activity, and Announcements tabs to view the notifications you want.
We're working hard to make Melting even better.
Enjoy your Melting time today!
Fixed an issue where Capture Content did not work in chat rooms with a background image. You can now capture conversations to save or share to comments, even in chat rooms with background images.
Background images are not included in captured conversations.
We're working hard to make Melting even better.
Enjoy your Melting time today!
You can now check the progress of each chat room right from the conversation list.
Affection mode chat rooms now show your current affection level. You can see your relationship with the character at a glance without entering the chat room.
Story mode chat rooms now show the current chapter. You can see how far you've gotten with the character right away.
We're working hard to make Melting even better.
Enjoy your Melting time today!